Cookie Policy

What are cookies?
 

A cookie is a small file containing letters and numbers that is stored on your computer by your web browser. As is the case for most transactional websites, they are essential to our website operation, and help us to improve our website service by understanding how our customers use our site, and to provide a more personalised service. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images. These allow us to measure engagement with the e-mails we send.
 

In many cases, our cookies expire and delete themselves after a set period of time. You can find out about how to manage your cookie settings by reading the ‘Managing your cookies’ section below.
 

Managing your cookies
 

Your cookie settings are managed in your web browser, which should automatically be set to enable cookies unless you have changed your settings. It is important, therefore, that you understand how your cookie settings are set up in your web browser.
 

You can enable, disable or delete cookies by following your browser instructions, which you can usually find in the Tools or Help or Edit menu of a computer. If you choose to disable your cookie settings, some of the basic shopping functionality of our website will not operate. Pixels can also be disabled at any time via your email provider settings.
 

We will update this cookie policy from time to time, so please check back periodically in order to ensure you are aware of the most recent version.

What sort of cookies do The Green Duck Emporium use, and why?

Strictly necessary cookies

Strictly necessary cookies are placed on your computer to allow our website to operate. Without these cookies, you will not be able to shop with us online (as our website, like most others, will not work without them).

The main strictly necessary cookies that we use are:

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 


 



 

Performance cookies

Performance cookies help us to ensure our website is operating smoothly and securely. They do this in a number of ways, for example:
 

  • by monitoring unusual site traffic, which helps us monitor and detect fraud;

  • by helping us understand which pages on our website are most and least popular, which helps us improve our site design;

  • by allowing us to understand when our website is busiest, so that we can keep our site running smoothly at peak times.

The main performance cookies that we use are:

 

 

 

Functionality cookies

We use functionality cookies to improve your White Stuff web-shopping experience, for example by providing you with enhanced and more personal features when you visit our site.
 

Functionality cookies are also used to provide you with The Green Duck Emporium advertising when you visit other websites of our affiliated partners. This is sometimes known as ‘targeted marketing’.
 

To learn more about behavioural targeting and advertising, visit: http://www.youronlinechoices.com/uk/your-ad-choices
 

Social media sharing
 

Our website may contain links to third-party social media sites such as Facebook, Twitter and Instagram. If you take the opportunity to share our website content via these social media sites, those sites may also place cookies on your computer. If you have chosen to share our content via your social media sites, we have no control over this or the technologies used by the third-party sites, and accept no liability or responsibility for them.

Last Updated: 29/01/2021

Name
Function
Purpose
Google Analytics _utma, _ga, _gid, uidga
Website behaviour
Google Analytics help us to understand our website's visitor behaviour and the performance of the marketing acquisition channels used to attract users to our website.
Hotjar
Website Optimisation
This allows us to display exit surveys, as well as identify and prevent duplicate responses.
Hotjar _hjid
Website Optimisation
Hotjar allows us to understand the way our customers navigate our website by aggregating user information to provide heatmaps and analytics. It records your browser screen but does not record or store payment or password details. We use this information to help us improve our website design and performance.
svSession
Login
This Wix cookie is used in connection with user login.
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Security
This Wix cookie is used is used for security purposes.
XSRF-TOKEN
Security
This Wix cookie is used for security purposes.
ssr-caching
Display
This Wix cookie indicates how the site was rendered.
Name
Function
Purpose
Hotjar
Website Optimisation
This allows us to display exit surveys, as well as identify and prevent duplicate responses.
Hotjar _hjid
Website Optimisation
Hotjar allows us to understand the way our customers navigate our website by aggregating user information to provide heatmaps and analytics. It records your browser screen but does not record or store payment or password details. We use this information to help us improve our website design and performance.
Google Analytics _utma, _ga, _gid, uidga
Website behaviour
Google Analytics help us to understand our website's visitor behaviour and the performance of the marketing acquisition channels used to attract users to our website.

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